A little over ten years ago in California, Phillip Chang set out to create a store where he could sell self-serve frozen yogurt. Yogurtland was born and became successful by creating products from fresh ingredients in a variety of flavors. The venture was so popular that Yogurtland expanded quickly. However, the company goal continued to be to fulfill customer expectations by providing great tasting flavors. Today, the company uses customer feedback to help them make product improvements. This article will explain how to provide feedback by completing the Yogurtland survey.
Yogurtland Survey Prizes
Yogurtland is anxious for you to review their product, and they use your feedback to make improvements in their operation. Your reward for participating in the customer satisfaction survey is a discount coupon that you can use on future purchases. The prize amount varies and will be listed on your Yogurtland receipt. This receipt will serve as your coupon once you record your validation code at the bottom.
Yogurtland Survey Rules at www.yogurtlandfeedback.com
The Yogurtland survey is only active at certain times of the year. While they encourage customer feedback, they maintain specific survey periods so that they can process the information and make productive changes to their operation. When the customer satisfaction survey is active, there is really no sweepstakes, since everyone who completes the survey receives a discount code.
The only requirement to participate in the survey is that you make a purchase and have a receipt that contains a survey code. You could check with your local store at the time of your purchase to determine if you are eligible to participate, or the ways in which you can give feedback.
Yogurtland Survey Steps
When you do have a purchase receipt containing a survey code, just follow the steps below to provide your feedback.
- Open the survey page at www.yogurtlandfeedback.com (or the site page URL that is listed on your purchase receipt).
- Choose either English or Spanish as your survey language.
- Enter the restaurant code from your receipt in the space provided.
- Rate each aspect of your Yogurtland experience, including customer service, product variety, and store environment.
- Once the survey is completed, enter the validation code on your receipt.
Yogurtland Survey Help
The easiest way to get help if you need it is to contact the store in which you made your purchase. There is also an FAQ page which you can review to find answers to your questions. For any other issues, you can call customer service at 949-265-8000.
Yogurtland wants your opinions and provides resources for you to contact them, even when the Yogurtland survey is not active.
Yogurtland Phone Number: 949 265 8000
Yogurtland Mailing Address: Yogurtland, 17801 Cartwright Road, Irvine, CA 92614
Yogurtland Email: Use the Contact Us link at the bottom of the main webpage
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