Baskin-Robbins is the world’s largest ice cream shop, with more than 7,800 locations in 50 countries. In business for over 75 years, the company is part of the Dunkin Group, and is committed to providing customers with products made from high-quality ingredients. They monitor their success by offering the Baskin-Robbins guest satisfaction survey. This article will detail the steps to take to participate in the Baskin-Robbins survey, and the way to claim your reward for your feedback.
Baskin-Robbins Survey Prizes
One way to keep customers returning is to ensure that they are happy. For this reason, feedback is extremely important, and Baskin-Robbins uses customer reviews to make changes to their operation. Your prize for completing the Baskin-Robbins survey is $1 off your next purchase of $4 or more. You receive a validation code at the end of the survey, and when you record it onto your receipt, your receipt becomes your discount coupon.
Baskin-Robbins Sweepstakes Rules at www.tellbaskinrobbins.com
There are no separate sweepstakes entry rules for the Baskin-Robbins guest satisfaction survey, but there are a few requirements you need to meet in order to participate in the survey and claim your prize.
- You must complete the survey within three days of your purchase.
- You must record the validation code on your receipt and bring this to the Baskin-Robbins location listed at the top of the receipt.
- You may only use one receipt per customer, per visit.
- You must use your discount coupon within six months of your original purchase.
Baskin-Robbins Survey Steps
The company makes it simple to use their survey to provide your feedback by giving you straightforward instructions on each survey page. Read below to learn how to complete the Baskin-Robbins survey.
- Open the survey at www.tellbaskinrobbins.com.
- Choose the language in which you would like to complete the survey.
- Enter the 18-digit survey code located in the middle of your receipt in the spaces provided.
- Click the Start button.
- Define your order as In-Store, Drive-Thru, or Online.
- Click the Next button (use the Next button to proceed through each survey screen).
- Rate the various aspects of your experience.
- Provide some personal demographic information.
- Copy the validation code onto your receipt and present it at your next visit.
Baskin-Robbins Survey Help
If your receipt does not contain a survey code, you can still participate in the Baskin-Robbins online customer satisfaction survey by picking up a survey card at your local store. Go to tellbaskinrobbins.com and click on the “I Have a Survey Card” link. Enter your store number, and date and time of your purchase to begin the survey.
Contact Baskin-Robbins
Baskin-Robbins makes every effort to be accessible to customers. There offer widespread locations, online ordering, a mobile app, and community socials. Below are resources that you can use to contact the company.
Baskin-Robbins Customer Support: 800-859-5339 – Monday thru Friday, 7 AM to 7 PM EST
Baskin-Robbins Mobile App & Gift Card Support: 888-729-2489
Baskin-Robbins E-mail: Form
Baskin-Robbins FAQ Page
Baskin-Robbins Facebook, Twitter, Pinterest, and YouTube
Recommended Survey Guide: Krispy Kreme Guest Satisfaction Survey
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