The Whataburger company has been rated as one of the best burger companies in all of Texas. It boasts 100% pure American beef in its 700 outlets. One of the company goals is to bring the highest quality products and service to all of its customers. It employs a customer satisfaction survey at www.whataburgersurvey.com to collect feedback in order to make improvements and upgrades. This article gives you the steps to follow, the rewards you can claim, and the resources available if you have issues.
Whataburger Survey Prizes
Whataburger cares about your opinions and encourages you to complete its survey by offering you a prize. Once you complete the survey, you get a validation code that activates your coupon for a free sandwich. It’s as simple as answering the questions and then redeeming your coupon during a future Whataburger visit.
Whataburger Sweepstakes Rules
Every customer who completes a survey receives a reward, so there is no need to participate in any contest or sweepstakes. This reward should be an incentive but there are some things you need to check before you access the survey.
- You need to have a Whataburger’s receipt that is no more than three days old.
- You need to be a legal resident of the United States.
- You need to be at least 18 years of age.
- You can use only one validation code and you must use it within 30 days of issue.
Whataburger Survey Steps at www.whataburgersurvey.com
There are actually three distinct ways to access the survey and the completion steps for each differ slightly. Here are the details:
Method One – If your receipt has a survey code.
1. Go to the Whataburger survey homepage.
2. To choose to do the survey in Spanish, click on the “Espanol” link on the bottom right of the survey page.
3. Enter the survey code from the bottom of your receipt.
4. Press the orange “Start” button.
5. Rate your level of satisfaction on questions concerning your meal, customer service, and restaurant environment.
6. Once you answer the questions, provide some personal demographic information.
7. Receive your validation code and write it on the bottom of your receipt. Redeem your code during your next Whataburger visit.
Method Two – If your receipt has a survey code
1. Go to the Whataburger homepage and click on the Survey link on the menu bar at the top of the page.
2. Enter the store number from your register receipt and click the orange “Go” button.
3. Proceed to step 2 above.
Method Three – If there is no survey code on your receipt
1. Go to the Whataburger survey homepage.
2. Enter the store number from your register receipt and click the orange “Start” button.
3. From your register receipt, enter the register and order number, and the date and time.
4. Click “next” and proceed to step 5 above.
Whataburger Survey Help
If you have difficulty locating your survey code, go to the survey homepage at www.whataburgersurvey.com and click on the “see a picture” link to see an illustration of a receipt. If you need additional assistance, you can contact a customer service representative at 210-476-6000.
Contact Whataburger
Online – Contact Us – to submit comments and suggestions.
By Mail – 300 Concord Plaza Dr., PO Box 791990, San Antonio, TX 78216
By Phone: 210-476-6000
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