The Toyota Motor Company is a Japanese auto manufacturer producing millions of vehicles per year. In 2016, the company was the largest in the automotive industry. Even with this number one rating, Toyota realizes that the competition for their business is intense. Toyota wants your opinions and sponsors a Toyota survey in order to collect your valuable feedback.
If you are a Toyota customer, and would like to participate in the Toyota survey, read this article for the steps to follow. We also talk about the survey rewards and rules.
Toyota Survey Prizes
The Toyota survey takes only a few minutes to complete, but gives you an opportunity to let the company know exactly what you think. You can comment on the products and the customer service, and rate the financial advice and the technology assistance you received.
Giving the company valuable information on each aspect of your shopping experience allows them to make the changes necessary to keep you as a return customer. There are no monetary rewards or discounts, but you are guaranteed a future experience that better meets your needs.
Toyota Survey Rules at www.mytoyotavoice.com/tms
- The survey can only be completed online.
- You need to be a recent Toyota customer and have either a User ID or an access code that you are given at the time of your purchase.
- The only other requirement you need to meet is that you respond to all questions honestly, so that your feedback is valid.
Toyota Survey Steps
Toyota makes the survey process very simple, so that more customers will participate. To access and complete the Toyota customer survey, follow the steps below:
1. Go to the Toyota survey homepage at www.mytoyotavoice.com/tms.
2. Use the dropdown menu to choose to take the survey in either English or Spanish.
3. Enter your User ID or access code according to the required format, and click the “Submit” button.
4. Follow the instructions on each survey screen to respond to all questions completely.
Toyota Survey Help
You need a code or ID to participate. If you have problems finding this information, you can use the Set Location or Find a Dealer links at the top of the Toyota home website to get contact information for your local dealer.
You can also refer to the paperwork you received at the time of your purchase for survey details. For any other problems, go to the Customer Help page for answers to your questions.
Contact Toyota
Online – Contact Us
By Phone – 800-331-4331, M-F 7:00 a.m. – 7:00 p.m. CT, or Sat 7:00 a.m. – 4:30 p.m. CT
By Mail – Toyota Motor Sales, U.S.A., Inc., P.O. Box 259001, Plano, TX 75025-9001
Via Social Media – Facebook and Twitter
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