Since Staples is the world’s largest supplier of office supplies and solutions, you may have purchased items from one of their locations. Whether you are a corporate or residential customer, Staples is concerned about meeting all your needs. At various times during the year, they activate a customer satisfaction survey so that they can collect your feedback. This guide will show you the steps to access and complete the survey at www.staplescares.com, the rules to follow, and the rewards to gain.
Staples Survey Prizes
Staples offers both a United States and a United Kingdom version of their survey. The purpose of each is for them to learn your satisfaction level with your last shopping experience. An enhanced shopping experience, based on your feedback, would certainly be rewarding for you. But your opinions are so important to the company that they hold a monthly sweepstakes as an added incentive. In the US, you could win a gift card, in amounts ranging from $500 to $5000. Commensurate amounts are awarded in the UK.
Staples Sweepstakes Rules
Regardless of the survey you complete, there are some requirements you need to meet. To take the United States survey, you must be a legal resident of one of the 50 states or the District of Columbia. You must also be at least 21 years of age. Most importantly, you need a Staples register receipt to prove that you are a legitimate customer. There are a similar set of rules for the United Kingdom survey and you can read those at the Official UK Rules page.
Staples Survey Steps
It is important to note that the Staples surveys are not always active, being offered only at various times during the year. To learn whether or not the survey is available, look on your store receipt or check with a company representative. That being said, here are the steps you will follow to participate in an active survey.
1. Open the US survey at www.staplescares.com or at www.survey.medallia.com/staples-cares. Open the UK survey at www.staples-survey.co.uk.
2. When the page opens, choose either English or Spanish.
3. Enter the store number, register number, and transaction number.
4. Enter the date and time of your store visit, and click “Next”.
5. Answer all the questions honestly.
6. At the end of the survey, follow the instructions to accept the invitation to participate in the sweepstakes.
Currently, the survey is no longer available.
Staples Survey Help
The biggest problem you will have is trying to access the survey at a time when it is inactive. Be sure to check with your specific location to determine the periods during which you may participate. Before you begin a survey, ensure that your internet is reliable so you don’t lose the connection during the process. Once you access an active survey, you can get assistance by clicking on the “help” link on the survey homepage of either survey version.
By Phone – 800-333-3330
Online – Contact Us – to send an email or chat with a representative live or offline.
Corporate Clients – Go to the Staples homepage
and click on one of the “Corporate” links at the bottom of the page.
Staples encourages all customers to join them on Facebook, Twitter, or other social media channels.
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