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Shaw’s Customer Satisfaction Survey at shawssurvey.com

Shaw’s is a chain of superstores offering a variety of products for the entire family. Shaw’s has locations across the United States, and targets those in the communities served by each store. To stay connected and aware of what customers are looking to buy, the company sponsors a Shaw’s survey.

They are anxious to collect feedback and use it to improve their business. This article explains how you can take the Shaw’s customer satisfaction survey, what are the rewards you can get, and what are the survey rules.

Shaw’s Survey Prizes

Since Shaw’s is anxious for your feedback, they want to reward you for your participation. First, they use your opinions and suggestions to upgrade aspects of their operation. This ensures that you will have a positive experience each time you shop.

Then, they offer a Shaw’s sweepstakes where survey participants can win one of four $100 Shaw’s gift cards awarded weekly.

Shaw’s Sweepstakes Rules at shawssurvey.com

There are three ways for you to enter the Shaw’s sweepstakes:

  • Anyone who makes a purchase and completes the survey has the opportunity to enter the drawing.
  • The company also invites some store visitors to take the Shaw’s survey even if they do not make a purchase.
  • Finally, anyone can mail in an entry to the Shaw’s sweepstakes office.
  • The drawings take place weekly, and you can enter once every 15 days.
  • You must be at least 18 years of age and a legal resident of Connecticut, Massachusetts, Maine, New Hampshire, New York, Rhode Island, or Vermont.
  • For a complete list of rules, click here.

Shaw’s Survey Steps

As noted above, there are three ways to enter the Shaw’s customer satisfaction survey, but these steps only relate to those who complete the online survey after making a purchase. To participate in this way, follow the steps below:

1. Go to the survey homepage at shawssurvey.com.
2. Enter the following information from your receipt: transaction number (TRX), operator number (OPER), terminal (TERM), store number, date and time of purchase.

shaws survey step
3. Enter a valid email address and click the “Next” button.
4. Respond to all the questions honestly, and then enter your personal contact information to enter the Shaw’s sweepstakes. Whether your answers are positive or negative does not affect your chances of winning a prize.

Shaw’s Survey Help

The survey takes less than ten minutes to complete, and the instructions on each screen are fairly straightforward. Opening the Shaw’s survey requires you to enter identifying information from your Shaw’s receipt. To help you locate this information, there is an example receipt printed for you on the survey homepage.

If you do have problems at any point in the process, you can contact your local store or the company’s corporate office at 877-276-9637.

Contact Shaw’s

Online – Contact Us – to open the form to submit your comments and questions.
By Phone – 877-276-9637 – to contact the corporate office with Retail Store concerns
By Mail – Customer Support Center, M.S. 10501 P.O. Box 29093, Phoenix, AZ 85038
To Contact Local Stores – enter your zip code into the Find a Store box at the top of the Shaw’s website.

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