Panda Express is a casual dining restaurant chain serving Chinese-American cuisine to either eat in or take out. The restaurants are located throughout the United States in a variety of communities. To keep up with the needs of all those diverse individuals, the company uses the Panda Express survey to collect customer feedback.
Meeting customer needs is the way that Panda Express remains popular. To participate in the assessment process, use this guide to learn the steps for completing the Panda Express survey and claiming your prize.
Panda Express Survey Prizes
All customers who complete the survey have the opportunity to return to Panda Express and receive a free entrée. This is the prize for your time and effort. If you answer the questions honestly, your feedback can be used by the company to improve the quality of food and service, providing you with a positive experience each time you visit.
Panda Express Survey Rules at pandaexpress.com/guest
All you need to do to receive the prize is:
- Access the Panda Express survey and respond to the questions.
- Live in an area where Panda Express does business.
- Are at least 18 years of age.
Once you take the survey, you will receive your Panda Express code. The redemption code validates your offer. You can claim this offer the next time you dine at a Panda Express. Just check your Panda Express receipt for the survey invitation code.
Panda Express Survey Steps
The survey takes only a few minutes to complete, so you can easily provide your opinions and suggestions about your dining experience. To complete the Panda Express customer satisfaction survey, follow each of the steps listed below.
1. Go to the Panda Express survey homepage at pandaexpress.com/guest.
2. Enter the 4 or 5-digit store number that is located at the top of your Panda Express receipt.
3. Confirm the restaurant you visited.
4. Enter the order number, which can also be found on your receipt.
5. Enter the date and time of your visit, choose your order type, and click “Next”.
6. Follow the instructions to rate your overall experience and each aspect of your visit.
7. Record your Panda Express code on your receipt and bring it with you on your next visit to Panda Express to redeem whatever reward is listed on your receipt.
Panda Express Survey Help
The survey is designed as a rating scale, and you should be able to easily navigate from one screen to the next. However, if you have any problems, you can contact Panda Express to submit your question. Also, if you cannot locate the required information, refer to the example receipt that is printed on the first survey screen.
Contact Panda Express
By Mail – Panda Express Guest Relations, P.O. Box 1159, Rosemead, CA 91770
To Contact a Local Restaurant – use the Our Locations link in the menu bar at the top of the company’s webpage.
Via Social Media – Facebook, Twitter, YouTube, or Instagram.
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