Marshalls is an American department store chain serving the entire family. It is the second largest discount retailer with a loyal following of customers. It is important to Marshalls to know what shoppers think about their store experiences. The company sponsors the Marshalls feedback survey, so that they can collect feedback to use in the improvement of their operation.
This article reviews the steps to complete the Marshalls customer satisfaction survey, and the rewards you can gain from participating.
Marshalls Feedback Survey Prizes
Anyone who is willing to spend a few minutes to participate in the Marshalls survey and respond to all the questions, becomes part of the Marshalls improvement process. The company also guarantees that they will use your feedback to upgrade product selection and services, and provide each customer with a great shopping experience, regardless of the location.
As an added incentive, Marshalls conducts a monthly sweepstakes where each participant can win a $500 Marshalls gift card.
Marshalls Feedback Survey Sweepstakes Rules at www.marshallsfeedback.com
There are a few requirements you need to meet before you can complete the survey and enter the Marshalls sweepstakes.
- You need to be at least 18 years old and a legal resident of the United States, the District of Columbia, or Puerto Rico.
- You also need to have an invitation code on your Marshalls receipt. (To learn how to enter the sweepstakes by mail without the Marshalls code, review the rules page.)
- You need to complete the survey within three days of your original purchase, and you may enter only once per receipt.
Marshalls Feedback Survey Steps
The Marshalls customer satisfaction survey is designed mostly as a rating scale where you need to choose from “Satisfied to Dissatisfied”. Each screen is a little different, so you need to read the questions carefully. To complete the survey and enter the Marshalls sweepstakes, follow the steps below:
1. Open the survey homepage at www.marshallsfeedback.com.
2. The survey opens in English, but if you want to complete the survey in Spanish, click on the “Espanol” link at the bottom left of the survey homepage. 3. Enter the survey invitation code, date, and time of your purchase.
4. Click on the “Start” button.
5. Respond honestly to the questions to rate all aspects of your shopping experience.
6. Provide personal contact information to enter the Marshalls sweepstakes.
You can mail an entry by following the instructions in the Ways To Enter section of the Official Rules page linked above.
Marshalls Feedback Survey Help
If you have problems finding the information required, refer to the example image of a Marshalls receipt printed on the survey page. If you have difficulty with any other part of the Marshalls feedback survey, go online to Customer Service, or call a representative at 888-627-7425.