The JC Penney Company is the one of the largest United States department stores, with over 1000 locations across the country. The company regularly makes adjustments in its product lines so that you, the customer, can always be satisfied. JC Penney encourages you to participate in this improvement process by sharing feedback about your shopping experience at www.talktojcpenney.com. As an added incentive, JC Penney offers you a discount coupon of up to 15% on future purchases. This article explains the steps, rules, prizes, and supports for the customer satisfaction survey.
JC Penney Survey Prizes
Collecting customer opinions is a priority for Penney’s. The survey at www.talktojcpenney.com is simple and takes less than ten minutes to complete. This allows you to get to your prize quickly. For just answering a series of simple questions, you will earn a 15% discount coupon, that you can redeem at any location for any product. This reward is to ensure that you will continue to be a loyal Penney’s customer.
JCPenny Sweepstakes Rules
JC Penney wants to be sure to reward every customer who provides feedback. For this reason, there is no sweepstakes for you to enter to receive your prize. However, you do need to follow a few rules.
1. You need to be at least 18 years old to participate in the survey.
2. You need to be a legal resident of the United States.
3. You need to verify that you are a Penney’s customer by using a recent register receipt.
4. Your receipt needs to include a survey access code at the bottom. This access code is valid for only one week from your purchase.
5. You cannot be an employee of JC Penney or be a family member of an employee.
JCPenny Survey Steps
You can access the survey from either talktojcpenney.com or jcpsurvey.com. Each of these URL’s takes you to the JC Penney Survey homepage.
- The survey opens in English. To choose Spanish, click on the “Espanol” link.
- Enter your 22-digit access code from your receipt into the appropriate boxes and click the black “Start” button.
- Honestly answer all the questions in the survey to report on your experience with JC Penney products and services.
- Once you complete the survey, wait a few minutes for your validation code. Write down the code and take it with you to claim your discount.
JCPenny Survey Help
Since the JCPenney survey is only offered online, you should check to be sure that your internet connection is reliable. You may also get a pop-up message to enable cookies and JavaScript before you begin. If you still have a problem entering the code, be sure that you are using it within seven days of the issue date. After that period, the code becomes invalid. If you need to speak with a company representative, call 1-800-322-1189.
Contact JCPenny
Online – Go to the JC Penney homepage,
click on “Customer Service”, then choose “Help” for general information and online chat.
By Phone – 1 800 322 1189.
By email – international@jcpenneyeservices.com
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