There are a variety of fast food hamburger restaurants throughout the United States, and Five Guys is one of the highest rated restaurant chains in this group. They have a goal to remain at the top of the industry by continually collecting feedback via the Five Guys survey.
They want to learn the way shoppers feel about their restaurant visit or their online ordering experience. If you have been a Five Guys customer, you can use this guide to learn the steps of the Five Guys customer experience survey.
Five Guys Survey Prizes
Whether you visit a restaurant or order online, Five Guys wants to hear about your experience. You can rate aspects such as food quality, customer service, and restaurant environment. Your reward for these ratings is that your suggestions will be used as part of the company improvement process.
But that’s not the only thing you get. Once you complete the Five Guys survey, you have the opportunity to enter the monthly Five Guys sweepstakes, where you can win one of ten $25.00 Five Guys gift cards.
Five Guys Survey Sweepstakes Rules at www.fiveguys.com/survey
You can enter the Five Guys sweepstakes in one of two ways.
- First, you can complete the Five Guys survey to receive the opportunity to enter the sweepstakes.
- The alternative entry method is by mail, and you can view all the details on the Officials Rules page.
- The only requirements are that you can only enter once per each receipt, and only once per month.
Five Guys Survey Steps
Five Guys really encourages you to participate in their guest satisfaction survey. If you make a purchase and decide to enter using the code on the Five Guys receipt, follow the steps below to complete the survey and enter the Five Guys sweepstakes.
1. Go to the Five Guys customer experience survey homepage at www.fiveguys.com/survey.
2. Enter the store number and the date of your visit to Five Guys.
3. Enter the Trans Seq, Check Number, and Order ID into the appropriate box and click “Start Survey”.
4. Answer all the questions about the various aspects of your Five Guys visit.
5. Provide personal demographic and contact information to be entered into the monthly drawing.
Five Guys Survey Help
An image of a restaurant receipt is printed right on the survey homepage, so you can refer to it if you have difficulty finding any of the required information. Be sure to enter all the numbers accurately in order to access the questions.
If you have other issues at any part of the Five Guys survey, you can get immediate assistance by calling the 24-hour hotline at 866-345-4897.
Contact Five Guys
Online – Contact Us – use the dropdown menu to choose the correct department.
By Phone – 866-345-GUYS (4897) for the 24-Hour Customer Feedback Hotline
By Mail – Five Guys Enterprises, LLC, 10718 Richmond Highway, Lorton, VA 22079 USA
Via Social Media – Facebook and Twitter
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