Panda Express is currently the largest Asian food provider in the casual restaurant industry. They are a global company with both stand-alone locations and sites in shopping malls. Since their customer base is so varied, it is often difficult to meet all customer demands. Panda Express keeps their finger on the pulse of their consumer base by collecting feedback through a customer satisfaction survey at www.pandaexpress.com/guest. This article will guide you through the steps to complete the survey, the requirements to meet, and how to claim the offer on your receipt.
Panda Express Survey Prizes
There is a special offer printed on your restaurant receipt. This is often for a free entrée during a future visit. You can claim this prize by completing the Panda Express customer satisfaction survey at www.pandaexpress.com/guest. The company makes this offer to you to show the importance they place on your opinions. Whether your feedback is positive or negative, they use your information to make your next visit a great experience.
Panda Express Sweepstakes Rules
Panda Express really wants to hear from you so they do not place rules or restrictions on the process. All you need to participate is your purchase receipt containing a survey code and a store number. Once you complete the survey, you can claim your offer. You can leave feedback even if you do not have your receipt. To do so, go to www.pandaexpress.com/contactus and complete the form. However, if you respond using this form, you will not receive the special offer.
Panda Express Survey Steps
Here are the steps to follow to complete the survey:
1. Go to the Panda Express Survey homepage.
2. Enter the 4 or 5-digit store number from your receipt and click “Next”. (Use the Next button on each page to move through the survey)
3. Confirm the address of the restaurant you visited.
4. Enter your order number from your receipt.
5. Enter the date and time of your visit, and whether you dined in or had your order to-go.
6. Rate your overall satisfaction level, whether you would return, and if you would recommend Panda Express to others.
7. Rate specific aspects of your visit and click on “Submit”.
8. Record your redemption code to claim your special offer on your next Panda Express visit.
Panda Express Survey Help
The first issue you may face is accessing the survey. There are a number of different links provided but some lead to sites that are inactive. Be sure to use www.pandaexpress.com/guest in order to open the correct survey page. There are multiple pages in the survey and for each to load properly you need to be sure that your internet connection and browser are working properly. If you have issues getting through the survey, go to www.pandaexpress.com/contactus to provide your feedback or ask your question.
Contact Panda Express
By Phone – 1-800-877-8988, Monday through Sunday, 8 AM to 5 PM CT
By Mail – 1717 Walnut Grove Ave, Rosemead, CA 91770
Online – Panda Express wants to stay connected with you. To receive emails or texts from them, sign up at Connect With Us. To stay informed and regularly share your opinions, use Facebook, Twitter, Instagram, or YouTube.
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