Toys R Us is a retailing brand selling juvenile clothing, accessories, and toys. The company consisted of a few US locations in 1948, and has grown to its current 900 stores in 37 countries and territories. In order to remain at the top of the industry, the company collects feedback through the Toys R Us survey.
Using this information to improve its operations is the way Toys R Us keeps people coming back. This article explains how you can share your thoughts and opinions by taking the Toys R Us customer satisfaction survey.
Toys R Us Survey Prizes
Whether you shop online or in person, Toys R Us wants to hear about your shopping experience. They use your honest feedback to upgrade aspects of their operation, and your reward is a more pleasant experience each time you shop. In addition, the company also sponsors a Toys R Us drawing in which you can win a $500 Toys R Us gift card once you respond to the questions.
Toys R Us Survey Sweepstakes Rules at toysrus.ca/survey
The survey may not always be active, so you need to check your Toys R Us receipt or the store in which you shop to see if you have been given a survey invitation. In order to participate in the survey, you must:
- Be a legal resident of the US, the District of Columbia, or Puerto Rico.
- Be at least 18 years of age.
- You can enter the Toys R Us sweepstakes by making a purchase and completing the survey, or without a purchase by enrolling in the registry or completing the online registration form.
Toys R Us Survey Steps
You can fill out the survey whether or not you make a purchase. However, you will need to have some recent experience with Toys R Us, so that you can receive a survey invitation code. Once you have the code, follow the steps below to complete the Toys R Us customer satisfaction survey.
1. Go to the survey homepage at toysrus.ca/survey.
2. Choose your preferred survey language.
Toys R Us Survey Help
Toys R Us wants to make this process as convenient as possible, so they provide simple instructions so that customers can easily respond to all the questions. However, you need to use the most updated version of your browser to ensure that all screens load completely. You also must enter the code accurately in order to gain access to the questions.
If you have any issues with the Toys R Us survey, you can contact customer service by phone at 800-869-7787.
Contact Toys R Us
Online – Contact Us
By Phone – 800-869-7787, 8am to 11pm EST, 7 days a week
To contact a specific location – use the “Find a Store” link at the top of the Toys R Us homepage
Via Social Media – Facebook and Twitter