Customer Survey 101

Customer Survey Walkthroughs & Survey Fill in Assistance

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Smashburger Survey at smashburgerfeedback.survey.com

Welcome to the Smashburger survey guide. In this guide you’ll find out everything you need to know about Smashburger’s customer satisfaction survey. This survey guide will tell you of the different rewards that will be provided by Smashburger. We’ll also talk a little bit about the Smashburger survey requirements. The questions in the survey will pertain to customer feedback and service.

Smashburger Survey Prizes

After survey completion, you will get a Smashburger coupon for your future purchase through email. For completing the Smashburger survey, you’ll also be invited to take part in the Smashburger Sweepstakes. The Smashburger sweepstakes prizes include $1,000 daily or three prizes per week with $500. (Terms and Conditions apply for you to receive your Smashburger coupon.)

Smashburger Sweepstake Rules

In order to participate in the survey customers must follow these rules to apply.

Each customer must:

  • Have a receipt with the Smashburger store number, date and time, and check number.
  • Not be an employee or affiliate of Smashburger.
  • The coupon must not be older than 30 days old.
  • Have a valid email and phone number.
  • Be legal residents and 18 years and older to participate in the US, UK, Canada, Ireland, Germany, Denmark and Honduras. Must be 20 years or older to participate in the Republic of Korea.
  • Prizes are nontransferable and taxes are the responsibility of the winner.

You may enter the sweepstake once a day.

Smashburger Survey Steps

  1. Visit the Smashburger customer satisfaction survey page.
  2. Enter the store number, date and time of the visit and your check number on top of your receipt.smashburger survey code validaton
  3. Your receipt must not be older than 30 days old.
  4. Click “Start” to continue.
  5. You will be asked questions pertaining to your visit and your experience in the restaurant on a sliding scale.
  6. After completing the survey questions, there will be a feedback portion, where you can leave your thoughts on what can be improved and what was exceptional about your visit.
  7. Once you complete that part of the survey, provide your personal details such as name, zip code, phone number to be eligible for the sweepstakes.
  8. You may also check the box underneath to receive promotional values, coupons and invitations to future surveys regarding customer service.
  9. You can also add your birthday to receive extra promotional coupons for you on your birthday.

Smashburger Survey Help

In order for the survey to run smoothly you must:

  • Enable your cookies. This can be done through your Internet settings.
  • Make sure you’re using the latest version of Chrome, Internet Explorer, Safari and Firefox.
  • Disable any pop up blockers so survey can pop up in a new window.
  • Ensure that JavaScript is up to date, if not visit adobe.com.
  • If there are any further problems feel free to contact Smashburger by email at feedback@smashburger.com

Contact Smashburger

If there are any problems with your experience you may contact Smashburger through email, mail or phone call. You can also reach out to Smashburger by connecting to their social media channels as well.

Smashburger Contact Information:

  • General Questions: 1-303-633-1500
  • Customer Feedback: feedback@smashburger.com
  • Mailing Address: 3900 East Mexico Avenue Suite 1200 Denver, CO 80210

You can also connect to Smashburger via Facebook, Instagram, Twitter and other social media channels.

Comments

  1. William camou says

    July 28, 2017 at 7:24 pm

    This smashburger location makes a delicious product I have been to others and was very disappointed
    This restaurant has always been busy yet make quality food from the burgers to the sides and salads the employees here should be commended for their efforts

    Reply
  2. elba i gonzalez says

    October 13, 2017 at 2:38 pm

    service and food was very good

    Reply
  3. Michelle says

    November 8, 2017 at 4:14 pm

    This was my first time at smash Burger. I really enjoyed my food customer service was awesome out of this world. I will tell my family and friends about your restaurant

    Reply
    • Max Tyler says

      December 29, 2017 at 6:51 am

      We’re so glad, Michelle!

      Reply

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