Petsmart is the number one supplier of pet supplies and pet care information. They offer competitively priced products and in-store services, like adoption and grooming. In order to remain at the top of the industry, they collect customer feedback by using four different customer satisfaction surveys. This guide will explain the steps to follow at www.petsmartfeedback.com to provide your comments and opinions about their grooming services, the way to seek help if you need it, and how to use their helpful resources.
Petsmart Grooming Survey Prizes
One of Petsmart’s goals is to continually improve their products and services. They use your feedback about your grooming experience to ensure that you get the highest quality service at each visit. They understand that you’ll be happy only when your dog looks great! PetSmart rewards you for providing your opinions by making changes to meet your needs. But, they also want to give you prizes. So, when you complete the survey, you will receive coupons for pet products and discounts on services.
Petsmart Grooming Sweepstakes Rules
There is no indication that PetSmart has any type of sweepstakes. However, they do award prizes for completing the survey. Here are the requirements you need to meet to complete the grooming survey at www.petsmartfeedback.com.
- You need to have taken your pet for grooming at a Petsmart location;
- You need the 16-digit code printed on your store receipt from your grooming visit;
Petsmart Grooming Survey Steps at www.petsmartfeedback.com
The webpage for the Petsmart online survey is www.petsmartfeedback.com. From time to time, Petsmart inactivates this site. If you’re planning on completing the survey, visit the site first to be sure that it is active. If you access the survey, follow these steps:
1. Go to the Petsmart Grooming Survey webpage.
2. Get the receipt from your last grooming visit at Petsmart.
3. Enter the 16-digit code printed on your receipt into the appropriate boxes.
4. Choose the grooming survey option.
5. Answer questions about your experience, and if you would recommend Petsmart to a friend.
6. Once you complete the survey, write down the validation code on your receipt.
7. Redeem the codes for discounts on your next visit to PetSmart.
Petsmart Grooming Survey Help
As mentioned above, the current survey site may be inactive. However, you can still provide feedback.
Go to www.petsmart.com.
Click on Help in the menu bar at the top of the page.
Complete the Contact Us form to send your message to Petsmart.
This Help page also contains answers to the most commonly asked questions. If you cannot find the answer for your specific problem, contact a customer service representative at 1-888-839-9638.
Contact Petsmart Details
Online – Go to Petsmart.com and click on the Help Center at the bottom right of the home page.
By phone – 1-888-839-9638 – from 7 AM to 12 AM, EST
By email – customercare@petsmart.com.
By mail – Petsmart, Inc, Attn: Customer Care19601 N. 27th Ave. Phoenix, AZ 85027
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